Introduction

At Ball Air Conditioning, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect the personal information that we receive from you through our website, www.ballairconditioning.co.uk (the "Website").

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What information we collect
We may collect the following types of personal information from you:

Contact information, such as your name, email address, and phone number.
Location data, such as your IP address, in order to provide you with accurate information about our services in your area. Usage data, such as information about how you use our Website, in order to improve our Website and services.

How we use your information
We may use your personal information for the following purposes:

To provide you with the services that you have requested from us.
To communicate with you about our services.
To improve our Website and services.
To comply with any legal or regulatory obligations.

How we share your information
We may share your personal information with third parties in the following circumstances:

With service providers who help us to operate our business, such as website hosting and analytics providers. With law enforcement or other government agencies if we are required to do so by law or if we believe in good faith that such action is necessary to comply with legal requirements or to protect the rights, property, or safety of Ball Air Conditioning, our users, or others.
With your consent.

Cookies
We use cookies to improve your experience on our Website. Cookies are small files that are placed on your computer or device when you visit our Website. They allow us to remember your preferences, tailor our Website to your needs, and analyze how our Website is used. You can disable cookies in your browser settings, but please note that some parts of our Website may not function properly if you do so.

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Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

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Your rights
You have the following rights regarding your personal information:

To access and receive a copy of your personal information that we hold.
To request that we correct any inaccurate or incomplete personal information.
To request that we delete your personal information.
To object to the processing of your personal information.
To withdraw your consent to the processing of your personal information.

Changes to this policy
We reserve the right to update or modify this privacy policy at any time. Any changes to this privacy policy will be posted on our Website. Your continued use of our Website following any such changes constitutes your acceptance of the revised privacy policy.

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Contact us
If you have any questions about this privacy policy or our handling of your personal information, please contact us at info@ballairconditioning.co.uk.